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Quiet Ego and Seeing the Unseen

By Daniel Burleigh 2 min read

Two people in quiet, attentive conversation bathed in warm golden window light, conveying empathy and the unseen weight people carry

In my recent posts, I have focused on how a quiet ego helps us stay grounded during change. Here I want to shift to a different part of the Quiet Ego, called inclusive identity. It reminds us that everyone carries experiences we do not always see.

A friend and former colleague, Angel Cruzado, has been one of those reminders for me. I have followed his entrepreneurial journey as he built Respiris and pursued a mission that mattered. I am one of many people inspired and strengthened by his courage and vulnerability in sharing both his life and his work. His openness made it easy to reach out, learn more about his mission, and support the outcomes he hoped to create.

That made his recent update difficult to read. Angel shared that he had been diagnosed with pancreatic cancer. His honesty revealed a reality many people live with but rarely disclose. If you would like to support him, here is the GoFundMe for his recovery journey, and you can follow his updates on LinkedIn.

Research on inclusive identity, including work by Heidi Wayment and Jack Bauer on the Quiet Ego, shows that people who widen their sense of connection tend to respond to others with more empathy and steadiness. They do not assume they know the full story. They make room for the invisible parts of a person's life. This strengthens relationships and supports healthier teams, and it helps leaders navigate layoffs, transitions, and uncertainty with more humanity. For a deeper look, their article The Psychology of the Quiet Ego is a thoughtful place to start.

It is worth remembering that many people are carrying private grief, strained relationships, financial uncertainty, illness, or fear about the future. A quieter ego helps us shift from judgment to curiosity, and from assumptions to understanding.

A simple practice

Before your next difficult conversation, pause and ask yourself: What unseen pressure might this person be carrying right now? That question increases empathy and reduces unnecessary conflict.

Who in your life might be holding more than they show?

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